Frequently Asked Questions
TCG Protection
Why do I need ETB protection?
Acrylic ETB protectors provide a reliable solution for long term storage, offering protection, an enhanced display, and peace of mind for your valuable TCG collectibles. They shield your ETBs from dust, moisture, and offer 100% UV protection.
How do I know if my ETB will fit?
Our Acrylic ETB protectors fit all standard sized Pokemon Elite Trainer Boxes!
Orders & Shipping
How long will it take to get my package?
All orders are packed and shipped within the United States, ensuring fast delivery. While most orders arrive within 3–5 business days, this timeframe is not guaranteed.
How do I qualify for free shipping?
We offer free shipping on all orders over $90!
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@crystaltcg.com. Please note that returns will need to be sent to our address.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@crystaltcg.com. Please note that returns will need to be sent to our address.
